Below are our most frequently asked questions – but we’re always on the end of the telephone if you’d prefer.
We offer 3 standard packages – check these out on the Check availability app opposite. If they don’t fit, then drop us a line and we’ll design it for you. We don’t charge separately for a mileage allowance.
What do you need to confirm our booking?
To confirm your booking we will need a completed booking form and your deposit of £100 cleared funds. That’s all handled within our availability app opposite. You will receive a confirmation email once we receive your completed booking form and deposit. You will receive a booking number when you’ve completed the booking process that is unique to you. You can check your booking details etc at any time.
Do we need to pay a deposit?
Yes – a £100 deposit is required to secure your booking, with the remaining balance due 14 days prior to your event. Some customers like to pay in installments – that’s fine by us! Please just use the same reference every time you make a payment and let us know so that we can send you an up to date statement.
Who manages the Photo Booth at my event?
There will always be at least one booth butler in attendance.
How long will I have the photo booth for?
Our most popular hire period is 3 hours. Guests have unlimited goes in the booth. We’re happy to offer extended hours or hires for less than 3 hours.
Can we have the photo booth for more than 3 hours?
Yes of course! There are upgrade options available when booking.
Can the booth be set up earlier than the operational times?
Of course, but there may be an extra charge for the idle time. There are options for this when booking.
What are your Terms and Conditions?
Please see our Terms and Conditions page..
How many people can fit into the booth?
We suggest no more than 5 in our traditional booth at any one time. We have done more – we trust our Booth BUtlers to decide what is best and safest. Our open booths (Mirror, Selfie Booth) can fit many more!
My venue requires you to have a PAT Certificate
No problem. These are available on request.
How many photos can we take?
There is no limit to the number of photos during the hire period. Our most popular package gives you 2 print outs each time. Our Gold package upgrades that to unlimited prints (1 for each guest in the picture and 1 extra for the photo album.
Are our photos available to view online?
Yes! Photos are uploaded to our Facebook page & also go into a blog post. Naturally if you do not want this just let us know.
How much space and which services do we need?
We require floor space of 2.5m by 2.5m by 2.5m which will be enough for the footprint of the photo booth. Please also allow space for people to gather around the booth as well – it gets very popular! The booth must be within 3m of a standard electrical power socket (and on the same wall, please).. It must be on a firm, flat surface, so if your event is in a marquee or similar, a suitable base will be required.
Do you have a Public Liability Insurance?
Yes, we have Public Liability Insurance of up to £10 million.
That’s the frequently asked questions – but if you haven’t found your question here please do get in contact!